On Call feature is a specialized system which streamlines work and tasks when employees are unavailable.
In the retail sector, it is necessary to complete every job or task on time. With the On-Call feature, the assigned task is given to another employee to maintain the workflow.
The on-Call list is designed so the employees can access the tasks and jobs available in the system. The slots are represented by job requisites, schedule, sub-group, or by an individual. The Manager is responsible to set up the On-Call slots and the employees who are present on the list are paid premium.
The eligibility of the On-Call employees is kept equivalent as the assigned one so that, the work responsibilities are not hampered. The available shifts, job type rules, and all the other data requirements are verified before fulfilling the role.
Key components of eSolve On-Call Feature
The On-Call Feature is an advantage in the retail sector. It checks with various parameters such as availability, job type, organization rules, and the schedule. The slots can be filled adequately by determining the parameters and selecting those staff that are sutibale for the shift.
The On-Call employees are set as unavailable when they accept a certain job or task offer. Their name is eliminated from the qualified list. The employees have access to view the status of current and accepted jobs. They can also modify their slot and remove themselves from the list.
Our experts have curated the Retail rostering system to avoid any mismatches and last-minute mess. Thus, to ensure this with On Call tool they have an option to set the deadline. This preference disables the deletion of an employee from the On-Call slot, for example, they will not be able to remove themselves 24 hours before the job starts.
They have introduced a new feature called the “auto swap” function. This function assigns the job automatically to the on-call employee to fill the gaps in the schedule. It verifies and matches the prerequisites. Managers can manually assign the job to the qualified employees on the On-Call list. The history activity can be shared with the mangers when the list is updated.
Advantages of On Call Feature
The need for hiring agency staff will be eliminated with the On-Call feature. This will help in reducing costs incurred while maintaining the employee count.
The On-Call record tracks every activity of the On-Call list staff. It views the list of members who have accepted slots or removed them or modified the dates of the slot. The employee status is shown where employers can check if an employee is valid, manually assigned and system assigned.
The notifications will notify the manager and the employee when an On-Call employee deletes the slot or modify their status to promote transparency.
The On-Call features enable the option to set a deadline preference. This can be added when the employee accepts the job. It removes the option to modify and delete option from the accepted slot when it is close to the start time.
This tool is efficient, intuitive, reliable and time-saving. It lists out the employees that are inclined to work for a certain job or shift.